Skip to content 
Nonprofit Case Management Software in Canada
With Data Hosted in Canada
Meet funder, IT, and procurement requirements with nonprofit case management software built for organizations with Canadian data hosting and compliance requirements.
- Data hosted in Canada (AWS Canada region)
- Canadian-owned company (head office in Montreal)
- Supports PIPEDA requirements
- Trusted by Canadian charities and agencies
Nonprofit Case Management Software with
Data Hosted in Canada
Sumac is a nonprofit case management software used by organizations across Canada, the U.S., and internationally. With all data hosted in Canada, it is built to help Canadian charities and agencies meet strict data residency, privacy, and procurement requirements.
Is your data stored in Canada?
Yes. All data in Sumac is hosted in Canada using Amazon Web Services (AWS) Canadian regions.
Your data remains within Canada at all times.
What makes Sumac a strong choice for Canadian
data hosting and compliance
Canadian-owned company
Not acquired by US private equity
Canadian pricing
Pricing in Canadian dollars
Head Office in Montreal
Canadian headquarters
Canada-based support
Support team based in Canada
Data hosted in Canada
AWS Canada region
Built for Canadian compliance
Experience with nonprofit and government requirements
How your data is hosted in Canada
Sumac securely hosts all client data using Amazon Web Services (AWS) infrastructure located in Canada.
AWS operates multiple cloud regions within Canada, including Canada (Central) in Quebec and Canada West (Calgary). These regions allow organizations to store and process data entirely within Canadian borders.
Each AWS region is made up of multiple Availability Zones—physically separate data centres with independent power, networking, and security. This architecture ensures high availability, fault tolerance, and business continuity for mission-critical applications.
What this means for your organization
Data residency in Canada
Your data is stored and processed within Canadian AWS regions.
Enterprise-grade infrastructure
AWS provides secure, highly resilient cloud infrastructure used by government, healthcare, and enterprise organizations across Canada.
High availability and reliability
Applications can run across multiple Availability Zones, ensuring continuity even in the event of hardware or facility issues.
Strong security controls
AWS data centres include layered physical security, and data is encrypted in transit across AWS networks.
Backup and disaster recovery support
Multiple Canadian regions enable robust backup strategies and disaster recovery within Canada.
Built for organizations with strict
reporting and compliance needs
Many organizations searching for nonprofit case management software in Canada have strict requirements around funding, reporting, and procurement requirements. These often include keeping data within Canada, prioritizing Canadian vendors, and meeting defined privacy and security standards.
Sumac is designed with these real-world requirements in mind—helping your organization confidently meet expectations from funders, government bodies, and internal IT or procurement teams.
Common requirements we help you meet
Data residency in Canada
Ensure client and program data is stored within Canadian borders.
Preference for Canadian vendors
Work with a Canadian-owned company that aligns with procurement directives and funding guidelines.
Justifiable vendor selection
Provide clear, defensible answers when stakeholders ask: “Where is the data stored?” and “Is this a Canadian solution?”
Privacy and security expectations (PIPEDA)
Use a platform designed with Canadian privacy standards and data protection requirements in mind.
Frequently Asked Questions
Yes. All data in Sumac is hosted in Canada using Amazon Web Services (AWS) Canadian regions. Your organization’s data is stored and processed within Canadian data centres and does not leave Canada.
No. Your data is hosted on AWS infrastructure located in Canada and remains within Canadian borders. This helps organizations meet data residency requirements from funders, government programs, and internal policies.
Yes. Sumac is a Canadian-owned company with its head office in Montreal and a majority Canadian team. We are not owned by a U.S. private equity firm.
The U.S. address is only used for American customers sending payments. It does not reflect where your data is stored or where the company operates. Canadian clients’ data is hosted in Canada, and our team is primarily based in Canada.
Many Canadian nonprofits choose Sumac specifically to meet common funding and procurement requirements, such as keeping data in Canada and working with Canadian vendors. This helps organizations confidently pass internal IT, legal, and procurement reviews.
Sumac is designed with Canadian privacy standards in mind, including PIPEDA requirements. By hosting data in Canada and following strong security practices, we support organizations in meeting their privacy and data protection obligations.
Yes. Sumac is used by organizations delivering government-funded and community-based programs that require strict reporting, accountability, and data security. The system is designed to support these non-negotiable requirements.
Sumac helps organizations track client data, outcomes, and program activity in a structured way, making it easier to meet funder and internal reporting requirements. Many organizations use Sumac to support audits, evaluations, and ongoing reporting obligations.
Yes. Sumac uses AWS enterprise-grade infrastructure in Canada, which includes strong physical security, network protection, and encryption. This level of infrastructure is trusted by government, healthcare, and large-scale organizations.
Yes. Some organizations are required to prioritize or exclusively work with Canadian vendors. As a Canadian-owned company with Canadian-hosted data and a Canadian support team, Sumac aligns well with these requirements.
The best nonprofit case management software in Canada depends on your organization’s requirements—especially around data residency, privacy, and procurement.
Sumac is a nonprofit case management software in Canada designed for organizations that need their data hosted within Canadian borders. It provides secure data hosting on AWS Canadian regions, supports PIPEDA-aligned privacy practices, and is built by a Canadian company with experience supporting charities and government-funded programs.
For organizations that require Canadian data hosting and a Canadian vendor, Sumac is often a strong fit.
No. Sumac is used by nonprofits across Canada, the United States, and internationally. This page focuses on our Canadian data hosting capabilities for organizations that require data residency within Canada.
Sumac has been a Canadian-owned company for over 30 years, and we have no plans to change that. We are committed to continuing to support nonprofits with a stable, Canadian solution focused on long-term relationships—not short-term ownership changes.
See how Sumac meets your data residency and compliance requirements
Book a demo to see how Sumac supports Canadian data hosting, PIPEDA-aligned privacy, and the reporting needs of your organization.
