Install Sumac

Download Sumac (All Platforms)

1. Download the installer that corresponds to your operating system:

    1. Sumac for Windows
    2. Sumac for macOS

2. Click Save File if you are prompted with a dialog asking how to proceed.

3. Locate the downloaded file. In different browsers it may appear differently:

    1. Mozilla Firefox help file
    2. Chrome help file
    3. Internet Explorer help file
    4. Safari help file

4. Follow the run instructions that correspond to your operating system.

Install Sumac on Windows

1. Double click SumacInstaller_win_20190716.exe found in your downloads folder.

2. You may get a warning on your computer asking to verify that you would like to allow this app to make changes on your device. Confirm that the Verified Publisher is Silent Partner Software, then click Yes

sumac setup

1. Follow the steps on the Sumac Setup Installer

2. Wait until it the installation has completed. Then, set the Launch Sumac checkbox and click Finish.

1. Sumac automatically opens Sumac Launcher, which replaces your old Sumac desktop shortcut with the new version, and launches Sumac for you.

Install Sumac on macOS

1. If you have previously installed Sumac on your Mac, you need to manually remove it first:
  • Delete all the existing shortcuts for Sumac from your desktop.
  • Open a Finder window, and go to your Library > Application Support folder. Delete Sumac from this folder too by dragging it to Trash.
2. Return to your Downloads folder and double-click SumacInstaller_mac_20220408.dmg. Wait for it to extract. 3. Click and drag the Sumac icon into the Applications folder. 4. Open the Applications folder and locate Sumac. Click Sumac to run the app.
  • You may see a message saying that Sumac is from an “unidentified developer.” If you encounter this message, right-click the Sumac icon, and select Open. Opening Sumac this way allows you to tell your computer that you trust the Sumac application, even if it did not come from the App store. For more information please see the Apple support topic on this issue.
  • Click Open, and Sumac launches as normal and can now be accessed from your applications folder. You will not need to do this right-click step when you log into Sumac in the future.
5. Locate the Install Sumac icon on your desktop. Right-click and select Eject “Install Sumac” to complete your installation.

Install Sumac on Linux

1. Remove all old Sumac shortcuts.
2. Open terminal at the download directory.
3. Extract the file: tar -pzxvf SumacInstaller_linux_20190109.tgz
4. Next, change the directory: cd Sumac
5. Install Sumac as root user: ./InstallSumac
6. Run Sumac by entering: sumac

Technical Help

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